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How do I cancel a booking and receive a refund?

Last Updated: September 5, 2025

Every sitter on Petme chooses a cancellation policy for their services. This gives pet parents clarity upfront about what happens if a booking doesn’t go ahead. Policies balance fairness for both sides – allowing pet parents flexibility while ensuring sitters aren’t left unpaid for last-minute changes. Here’s how it works if you cancel: For example,...