Petme’s service fee for sitters

Your Petme service fee depends on the plan you’re on. The fee is deducted automatically from each booking, and the rest is yours.

Service fee by plan

Basic: a 20% service fee, so you keep 80% of each booking.
Premium: a 15% service fee, so you keep 85% of each booking.
Pro: a 10% service fee, so you keep 90% of each booking.

What each plan includes

Basic gives you everything you need to run your pet care business on Petme: booking and business tools, 24/7 support, and the Petme Protection Plan.

Premium lowers your service fee to 15% and adds:

A check next to your name across Petme.
Higher placement in nearby searches, and a check on your map pin.
A pet sitter tag on your comments that links to your profile.
Profile visit and booking stats.
Priority support.

Pro lowers your service fee to 10% and includes everything in Premium.

How to change your plan

You can view and change your plan at any time:

On mobile: go to your Petme profile, tap the hamburger menu in the upper-right corner, then tap Your plan.
On web: go to your Petme profile and, on the right-hand side under Settings, tap Your plan.

What the service fee covers

While the fee reduces your immediate earnings slightly, it ensures you have access to resources that help you succeed long-term. Petme reinvests these fees into improving the app and this makes it possible for Petme to provide:

Booking and business tools to manage your services.
24/7 support when you need help.
Marketing campaigns that bring pet parents to the platform.
The Petme Protection Plan, which covers vet emergencies during bookings.

These services ensure the platform works reliably for both sitters and pet parents.

VAT Information (EU/UK Sitters)

If you’re based in the EU or UK:

Not VAT registered: Service fees will include VAT, which Petme remits to the tax authorities.
VAT registered: Service fees are charged excluding VAT. You’ll be responsible for reporting VAT to your local tax authority.