How do I modify a request?

As long as a request is still open and has not been booked, you or the pet parent can change it. Once the booking is paid and confirmed, it can no longer be modified.

What you can change

You can change the details of the request, for example:

the dates and times (for dog walking and drop-in visits, you can add, remove or change walks and visits, on the same day or on different days)
the pets
the message

The price updates automatically when the request changes.

How to modify a request

Open the chat with the pet parent and find the request.
Tap Modify request.
Make your changes and save them.

The pet parent is notified. They will see Modified by followed by your name on the request, and a message in the chat saying that you edited the request.

Good to know

Before you change anything, agree it with the pet parent in the chat.
If the price doesn't suit you, you can suggest a different one with Provide custom price.
Once the request is booked and paid, cancelling it can affect your reliability score. See What happens if I cancel a booking?.