How do I modify a request?
Plans change. As long as your request is still open and has not been booked, you can change it. Once the booking is paid and confirmed, it can no longer be modified, but you can cancel it (see Cancellations and refunds).
What you can change
You can change anything you chose when you sent the request, for example:
- the dates and times (for dog walking and drop-in visits, you can add, remove or change walks and visits, on the same day or on different days)
- the pets
- the message to the sitter
The price updates automatically when you change the request.
How to modify a request
- Open the chat with the sitter and find the request.
- Tap Modify request.
- Make your changes and save them.
The sitter is notified. They will see Modified by followed by your name on the request, and a message in the chat saying that you edited the request.
Good to know
- Both you and the sitter can modify an open request.
- If you are not sure about a change, ask the sitter in the chat first.
- Check the dates, times and price on the request again before you book.
