What is boarding?

Boarding means that your pet stays overnight at the sitter's home while you are away.

How booking works

Send a request to the sitter. Choose the service and your pet. Choose your check-in and check-out dates. Boarding is priced per night. Add a message for the sitter.
A chat opens with the sitter, where you can talk through the details.
The sitter accepts your request. Only then does the Book Now button appear for you.
You pay in the app and the booking is confirmed.

While the request is still open and not booked, you or the sitter can change it with Modify request, or close it.

What to agree with your sitter

Every sitter sets up their own services and rates, so the details can differ from one sitter to another. Before you book, use the chat to agree on:

your pet's daily routine, including feeding, walks and medication
what the sitter's home is like and whether there are other pets there
arrival and departure times, and whether the sitter offers pick-up and drop-off
how the sitter will keep you updated during the stay

Don't pay before you're sure

The sitter accepting your request doesn't mean everything has been agreed. Please don't pay until you are sure the sitter can meet everything your pet needs. Once the booking is paid and confirmed, cancelling it means a refund minus a 10% administrative fee, so you would not get the full amount back. You can find the details in Cancellations and refunds.

For a step-by-step guide to booking, see How do I book a sitter?.